Data Payment Services offers a mobile payment solution that works with Apple’s iPhone. It’s the ideal solution for merchants on the go, those that previously have not wanted to invest in a full-blown countertop or mobile
payment terminal and really anyone that uses the iPhone and wants to add a completely secure, easy to use payment application.

PAYware Mobile works in conjunction with PAYware Connect, our hosted gateway solution for transaction processing, which routes transactions to various U.S. processors. One of the benefits of using our gateway is that data is encrypted with VeriShield Protect at the card swipe giving you the piece of mind that your merchant customers’ data is secure.

Q: What is PAYware Mobile?
A: PAYware Mobile is a PA-DSS accepted payment application that allows merchants to accept electronic payment via the iPhone through VeriFone’s gateway (PAYware Connect). Credit cards can be accepted by typing the card number into the iPhone or by card swipe. When the card is swiped the card data is automatically encrypted with VeriShield Protect. In addition, because the card can be swiped the merchant will qualify for lower credit card fees.

Q: What type of merchants should I target?
A: All merchants who accept credit cards for payments know that in doing so consumers tend to spend more and shop more often. Many smaller businesses, such as home services and delivery, have not yet had the opportunity to accept electronic payments. PAYware Mobile is ideal for small businesses — such as cafes, door-to-door sales and home repair services — that typically haven’t provided payment applications. This is an opportunity to address a market of potentially thousands of smaller merchants who do not typically acquire card-processing systems, either due to price or because the form factor has not suited them. Among 283 small businesses surveyed by Boston-based research firm Aite Group LLC, 25% of those with revenues exceeding $1 million annually had owners using an iPhone; 12% with revenues between $100,000 and $1 million used an iPhone.

Q: What are the benefits to merchants of using PAYware Mobile?
A: PAYware Mobile allows small merchants that previously did not have the transaction volume to justify the purchase of a traditional payment terminal, to securely accept electronic payment. It is also perfect for any retailer, and particularly mobile merchants, that are already using an iPhone. Instead of carrying a separate payment acceptance device, they can utilize the versatility of their iPhone and accept payments by simply attaching the PAYware Mobile card encryption sleeve and downloading the application.

Q: How does it work?
A: The PAYware Mobile application works in conjunction with our gateway service, PAYware Connect, which offers many benefits such as transaction reporting and VeriShield Protect data encryption. In order to offer PAYware Mobile to merchants, acquirers must use VeriFone’s gateway. Installing the card encryption sleeve is a snap. The card encryption sleeve simply plugs into the iPhone dock connector and cradles the phone. And downloading the application is easy as well – iPhone users can simply download it from the App Store as they would any other app. The PAYware Mobile application is free.

Q: Where do I buy the card encryption sleeve and the application?
A: The PAYware Mobile card encryption sleeve is available through your preferred VeriFone reseller. The application is available for download only through the App Store.

Q: How is PAYware Mobile different from other solutions out there?
A: Merchants trust and rely on VeriFone – the leader in payments – for their payment processing. This is unlike other software development and technology companies who have never developed payment applications and are not skilled in this highly regulated industry. They are not familiar with the security standards required and certifications that payment processors require. PAYware Mobile is PA-DSS approved and comes enabled with VeriShield Protect. Another advantage is that PAYware Mobile offers an integrated capacitive stylus to allow the customer to sign their name on the iPhone’s screen and complete the credit card transaction. In contrast, other styli are resistive designs. This not only allows merchants to keep their iPhones clean and germ free, it gives a more professional appearance. The stylus is stored in the PAYware Mobile card encryption sleeve where it won’t get lost.

The card encryption sleeve also has an ultra low power mag stripe head that is aligned with the development specifications for iPhone peripherals. Battery drain has been designed to a minimum so merchants stay up and running.

The merchant has several options to charge the iPhone throughout the busy day. The device has charging flexibility through a mini USB port on the back of the card encryption sleeve for a USB wall charger or use a cable from a computer.

Q: How does the device ensure data security?
A: The PAYware Mobile card encryption sleeve uses a magnetic stripe read-head and firmware certified to the Federal Information Processing Standard FIPS 140-2. Equally important, card details are immediately encrypted during the card-swipe process utilizing VeriShield Protect. No sensitive data ever reaches the payment application.

Q: What payment types does the application support?
A: The PAYware Mobile application supports signature debit and credit card transactions.

Q: What type of devices will it work with?
A: Currently PAYware Mobile works with 3G and 3GS iPhones. It is not backward compatible with older models. When the PAYware Mobile payment application is used with the iPhone and car encryption sleeve, it becomes a fully functional payment device.

Q: What are the available options for receiving receipts?
A: Receipts are sent to customers via email. Receipts contain all necessary information required as per regulations. The lines of the receipt are configurable at the PAYware Connect gateway.

Q: Do I have to use the VeriFone gateway in order to sell PAYware Mobile?
A: Yes, PAYware Mobile works in conjunction with the PAYware Connect gateway. It cannot be used with another gateway. There are many benefits to subscribing to VeriFone’s gateway. For one, VeriShield Protect is activated and encrypts cardholder data as soon as the card is swiped, protecting it from being compromised. Transaction reporting is simplified.

Q: What are some of the high-level advantages of PAYware Connect?
A:
• Email receipts to customers
• Capture the geo-location of each sale
• Review transaction history via the phone or user friendly web portal
• Ability to add comments to each transaction
• Immediately can disable service for a lost phone via the web

Q: What are the gateway benefits to a merchant?
A: This hosted solution is ideal for small- to medium-sized businesses who don’t want to manage the complexities of payment processing. It is a maintenance-free, internet-based solution hosted by VeriFone, giving the peace-of-mind that your system is always compliant. Because it is hosted by VeriFone, there’s no software to install or keep up-to-date. While transactions can be viewed via the iPhone, the gateway also offers a consolidated view of all types of payment transactions (including MOTO, e-commerce and retail). With its extensive, configurable reporting – such as transaction detail, post settlement and transaction search – it helps merchants efficiently manage their business. Plus it customizes email notifications sent to customers once the transaction has been processed. Merchants can grant employee permissions and even add and remove devices via the gateway as necessary.

Q: Do customers have to use VeriFone’s helpdesk support or can they offer their own?
A: Acquirers can certainly offer help desk support themselves once completing PAYware Mobile training offered by VeriFone. For more information on support training, contact your VeriFone Sales Rep.

Q: What happens when you receive a call during a transaction?
A: When a call is received during a transaction, the user will be prompted to answer or decline the call. After the user completes the call, they are prompted to enter their password for the application and the transaction can be resumed.

Q: Is the application secure?
A: Yes, the application requires a password in order to access it.